TERMS & CONDITIONS Effective Date: 30 April 2025 Welcome to Lasting Games Ltd ("we", "us", or "our"). These Terms and Conditions govern your use of our website and your purchases of tabletop games and related products through our site. By using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services. 1. Company Information Lasting Games Ltd 124 City Road, London, EC1V 2NX hello@lastinggames.com 2. Eligibility You must be at least 18 years old or have the consent of a legal guardian to use this website or place an order. 3. Products and Orders Product Descriptions: We do our best to ensure product descriptions and images are accurate. However, colours, packaging, and designs may vary slightly. Order Acceptance: Orders are subject to availability and our acceptance. We reserve the right to cancel or limit orders for any reason. Prices: All prices are listed in GBP and include applicable VAT (if any). Shipping costs will be calculated at checkout. Payment: Secure payment is processed via third-party providers (e.g., Stripe, PayPal). We do not store your payment details. 4. Shipping and Delivery Delivery times are estimates and may vary. We ship to the countries listed on our website. If you place an order from a country we do not ship to, we will cancel the order and issue a refund. Risk passes to you upon delivery. 5. Returns and Refunds You may return most unused, unopened products within 14 days of receiving your order, in accordance with your right to withdraw under EU consumer law. To initiate a return, contact us at hello@lastinggames.com. Return shipping costs are your responsibility unless the item is defective or incorrect. Refunds will be issued to the original payment method once the returned item is received and inspected. 6. Intellectual Property All content on this site—including artwork, rules, game mechanics (where protectable), logos, and text—is the intellectual property of Lasting Games Ltd or its licensors and may not be used or reproduced without prior written permission. 7. Website Use You agree not to use the website for unlawful purposes or in a way that could damage or disrupt the site. We may restrict or terminate access to the site for violations of these Terms. 8. Privacy and Cookies Your use of the site is also governed by our: Privacy Policy Cookie Policy Please review them to understand how we process and protect your data in accordance with GDPR. 9. Limitation of Liability To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount you paid for the product or service. 10. Force Majeure We are not liable for delays or failure to perform caused by events beyond our reasonable control (e.g., natural disasters, strikes, transport disruption, pandemics). 11. Governing Law and Jurisdiction These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes shall be resolved in the courts of England and Wales. 12. Amendments We may update these Terms from time to time. We will notify you of any material changes via email or by updating the “Effective Date” above. Continued use of the site after changes indicates acceptance. 13. Contact Us For questions regarding these Terms, please contact: Lasting Games Ltd 124 City Road, London, EC1V 2NX hello@lastinggames.com
PRIVACY POLICY Effective Date: 30 April 2025 Lasting Games Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). 1. Data Controller The data controller responsible for your personal data is: Lasting Games Ltd 124 City Road, London, EC1V 2NX hello@lastinggames.com If you have any questions, you can contact us using the details above. 2. What Personal Data We Collect We may collect the following categories of personal data: Identity and Contact Data: Name, email address, postal address, phone number. Transactional Data: Details of purchases and order history. Technical Data: IP address, browser type and version, time zone, operating system, and platform. Usage Data: Information about how you use our website and products. Marketing Data: Preferences regarding receiving newsletters or promotional emails. 3. How We Collect Your Data We collect personal data via: Direct interactions (e.g., placing an order, signing up for a newsletter, contacting support) Automated technologies (e.g., cookies and analytics tools) Third-party sources (e.g., payment processors or social media, if you engage through those platforms) 4. Lawful Basis for Processing Under GDPR, we must have a lawful basis to process your personal data. These include: Consent: For marketing communications or optional data you provide. Contract: To fulfill our obligations when you make a purchase. Legal Obligation: To comply with legal or tax requirements. Legitimate Interests: To improve our products/services, unless your rights override those interests. 5. How We Use Your Data We use your data to: Process and ship your orders. Respond to your inquiries. Provide newsletters or updates (only with your consent). Improve and secure our website and services. Comply with legal obligations. 6. Sharing Your Data We only share your personal data when necessary, such as with: Service Providers: Shipping, payment processing (e.g., Stripe or PayPal), email services (e.g., Mailchimp). Legal Authorities: If required by law or court order. Business Transfers: In case of merger or acquisition (with notice provided). All processors acting on our behalf are contractually obligated to handle your data in accordance with GDPR. 7. International Data Transfers We may transfer your data outside the European Economic Area (EEA) (e.g., if using U.S.-based services like Google Analytics or Mailchimp). When we do, we ensure adequate safeguards such as: Standard Contractual Clauses (SCCs) approved by the European Commission. Transfers to countries with an adequacy decision from the EU. 8. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this policy, including legal and tax obligations. After this period, your data will be securely deleted or anonymized. 9. Your Rights Under GDPR You have the right to: Access your personal data. Rectify inaccurate or incomplete data. Erase your data (“right to be forgotten”). Restrict or object to processing. Data portability, to receive a copy in a structured format. Withdraw consent at any time for processing based on consent. Lodge a complaint with a supervisory authority in your country. To exercise your rights, contact us at: hello@lastinggames.com 10. Data Security We use appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. However, no online system is ever 100% secure. 11. Cookies and Analytics We use cookies to enhance website functionality and collect usage data. You can set your browser to refuse cookies or alert you when cookies are being used. For full details, see our Cookie Policy. 12. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by email or by updating the date at the top of this policy. 13. Contact Us If you have questions about this Privacy Policy or how your personal data is handled, please contact us: Lasting Games Ltd 124 City Road, London, EC1V 2NX hello@lastinggames.com
COOKIE POLICY Effective Date: 30 April 2025 This Cookie Policy explains how Lasting Games Ltd ("we", "us", or "our") uses cookies and similar technologies on our website. It also outlines your rights regarding the use of these technologies under the General Data Protection Regulation (GDPR) and the ePrivacy Directive. 1. What Are Cookies? Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help us enhance your browsing experience, remember your preferences, and understand how our website is used. 2. Types of Cookies We Use We use the following categories of cookies: a. Essential Cookies These cookies are necessary for the website to function properly and cannot be switched off in our systems. Examples: Session management Shopping cart functionality Security/authentication b. Analytics/Performance Cookies These cookies help us understand how visitors interact with our website by collecting anonymous data. Example providers: Google Analytics, Plausible c. Functional Cookies These allow the site to remember user choices (e.g., language, region) and provide enhanced functionality. d. Marketing/Targeting Cookies Used to deliver relevant advertisements and track the effectiveness of ad campaigns (only used if you accept them). 3. Legal Basis for Use of Cookies Essential cookies are used based on our legitimate interest in operating the website. All non-essential cookies (e.g., analytics or marketing) are used only with your explicit consent under Article 6(1)(a) GDPR. 4. How to Manage or Withdraw Consent You can: Use our cookie banner to accept or reject non-essential cookies. Change your cookie settings at any time by clicking “Cookie Settings” on our site. Block or delete cookies via your browser settings. Please note: Blocking some cookies may impact your experience on the site. 5. Third-Party Cookies Some cookies may be placed by third-party services (e.g., YouTube, Facebook, Google) that appear on our pages. These providers have their own privacy and cookie policies. 6. Retention Period Cookies remain on your device for different durations: Session cookies: Deleted when you close your browser. Persistent cookies: Remain until they expire or are deleted manually. 7. Updates to This Policy We may update this Cookie Policy to reflect changes in technology or legal requirements. The revised policy will be posted here with an updated "Effective Date". 8. Contact Us For questions about our use of cookies, contact: Lasting Games Ltd 124 City Road, London, EC1V 2NX hello@lastinggames.com